Returns and Exchanges

We want you to be happy!

Our team are not happy unless you are happy. Seriously.

So - if you receive something that is not quite right or does not fit correctly. No problem.

Just email us on returns@arenateamwear.com to start the process.

In order to keep costs down we will most likely ask that you return your items to an agreed place at your club/school. At the same time, we dispatch your new item(s) to you (pending stock availability).

Returns are FREE of charge and include tracking.

All we ask of you

  • Tags are still attached

  • The items are in original, undamaged packaging

  • The items are in original condition, unworn and unwashed.

Basically - we need to be able to sell the items that you return.

Refund Payment

Any refunds applicable will be setup the same day they are issued.

All refunds will be processed through a secure payment gateway and via the original method of payment. It can take an additional 1 -2 days for the refund to be made into your account by your financial institution. You will receive email notification as soon as your refund has been completed.

We will refund the original cost of shipping where the goods are faulty or incorrectly sent.